Why I Hate Guess

Okay, this is from an older email, I sent to a friend a long time ago.  However, I thought it would make a good blog....

True story . . .

This past Friday I went to Guess at lunch to return a pair of shorts I had purchased on Monday.  I never wore the shorts.  Instead, I got home, realized I didn't like the fit and decided to return them. 

So I go to Guess during my lunch break, with the shorts, tags, receipt and a smile.  As I hand all three items to the cashier she says "Sorry, I can't accept those."  I reply with a smile "You're kidding." 

Her terse reply . . . "No. Sorry."  I am confused.

"Why?" I ask.

"Well, the tags aren't attached," she says.

"So . . . ?" I say.

"We can't resell the clothes without the tags attached," she responds without a moment's pause.

Mind you, EVERY store in the world allows you to return clothes if you have a receipt. So, I ask to talk to the the store manager. The store manager (all 23 years of him) comes over and pretty much tells me I am fucked. More specifically, the excuse is that once a tag comes off the clothes, the store can no longer sell the item.

WHAT?? Isn't that the entire purpose of having a tag machine in the back of the store?  You know, to replace the tags??

I simply refused towalk out of the store with a $50 pair of shorts I didn't like.  So, I snap.  I walk over to the jeans. Look at the manager, smile and rip a price tag off a pair of jeans.  As I drop it on the floor, I comment, "Whoops, there goes a one pair of jeans you will NEVER be able to sell." I grab another pair of jeans. Riiippppp, off goes price tag number two. "There goes another pair of jeans you will NEVER be able to sell." 

"Will you take a store credit?" the manager asks.  Yep.  I grab a couple of shirts and make the exchange. He then asks "can I help you find anything else today?"  Really??

Anyways, fuck Guess and there stupid return policies!

Zeus out.